Privacy Policy

Effective Date: July 11, 2026

1. Information We Collect

We may collect the following information when you use Mencio:

  • Email addresses
  • Submitted domains
  • Tracked prompts, competitor names, and AI engine responses you configure for monitoring
  • Scan results and related platform output
  • Usage analytics and product interaction data
  • Payment information handled by Stripe

2. How We Use Information

We use collected information to:

  • Generate and deliver scan and visibility tracking reports
  • Provide monitoring and drift alerts
  • Improve platform quality and reliability
  • Communicate product updates and service notices

3. Automated Processing

Some outputs are generated through automated systems and AI models. These outputs can contain inaccuracies, and should be reviewed before implementation.

4. Third-Party Services

We rely on third-party providers to operate the service, including:

  • Stripe for payment processing
  • Our hosting provider for infrastructure operations
  • Email delivery providers for transactional communication
  • AI model APIs used for parts of scan and visibility analysis
  • PostHog for product analytics on our website and platform

5. Data Retention

We retain data unless deletion is requested. You may request deletion of your data by contacting partners@getmencio.com at any time.

6. GDPR Notice

If you are located in the European Union, you may have the right to:

  • Access your personal data
  • Request deletion of your personal data
  • Request correction of inaccurate personal data

To make a request, contact partners@getmencio.com.

7. Security

We use industry-standard security practices to protect data. No system is completely secure, and we cannot guarantee absolute security.

8. AI Referral & Conversion Analytics (Coming Soon)

We are building an optional tracking snippet that customers can place on their own websites to measure AI-referred traffic and conversions. Once this feature is available, it will collect data about your website's visitors, not just your own Mencio account, and we will update this Privacy Policy with full details before it launches, including what is collected and how you can control it.

9. Changes to Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page.